Privacy Policy

At The Literary Lounge, we are committed to protecting your privacy. This privacy policy outlines how we collect, use, share, and protect your personal information when you visit or make a purchase from our website, TheLiteraryLounge.com.

1. Collecting Personal Information

When you make a purchase or sign up for our services, we collect personal information, including but not limited to:

• Full name
• Email address
• Billing and shipping address
• Payment information (processed securely through third-party payment providers)
• Phone number (if provided)
• Any other information you voluntarily provide

We collect this information to process your order, deliver your products, and provide customer support.

2. Using Personal Information

The information collected from you may be used for the following purposes:

• Processing transactions, including sending downloadable PDF books to your email
• Sending order confirmations and updates
• Responding to customer service inquiries
• Sending newsletters, promotional emails, or special offers, if you have opted in
• Improving our website and customer experience through analytics
• Preventing fraudulent transactions

3. Sharing Personal Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, such as:

• Payment processors
• Email service providers
• Customer support services

These third parties are contractually obligated to keep your information confidential and use it only for the specific services they provide.

4. Customers’ Rights Regarding Personal Information

As a customer, you have certain rights with regard to your personal information:

• Right to Access: You can request details of the personal information we hold about you.
• Right to Correct: You may request corrections to any inaccuracies in your personal information.
• Right to Delete: You have the right to request the deletion of your personal information, except where we are required to retain it for legal or business purposes.
• Right to Opt-Out: You may opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.

5. Use of Cookies

The Literary Lounge uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files placed on your device that help us analyze website traffic and improve the functionality of our site. The types of cookies we use include:

• Essential Cookies: Necessary for the basic functioning of our website.
• Analytics Cookies: Used to gather information about how visitors use our site.
• Marketing Cookies: Help us track your preferences and provide personalized offers.

You can control or disable cookies through your browser settings. However, please note that disabling cookies may affect your ability to use certain features of our website.

6. Security of Your Information

We take the security of your personal information seriously. We use a variety of security measures to protect your data from unauthorized access, disclosure, or misuse. However, please be aware that no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Changes to This Privacy Policy

We reserve the right to update or modify this privacy policy at any time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Information

If you have any questions or concerns regarding this privacy policy or your personal information, please contact us at:

The Literary Lounge
Email: support@TheLiteraryLounge.com
Address: 2nd Avenue Rondebosch east, Capetown, 7780

By using our website and providing your personal information, you agree to the terms of this privacy policy.