Returns Policy for PDF Books
We want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied with your PDF book, we offer the following returns policy:
1. 30-Day Satisfaction Guarantee: If you are not satisfied with your PDF book, you may request a full refund within 24 hours of your purchase date.
2. How to Request a Refund: To request a refund, please contact our customer service team at support@theliterarylounge.co.za with your order number and a brief explanation of why you are not satisfied.
3. Refund Process: Once your refund request is received and processed, we will issue a full refund to your original method of payment. Please allow 5-7 business days for the refund to appear on your statement.
4. Conditions: Refunds are only available for PDF books purchased directly from our website. Refund requests for books purchased from third-party sellers must be directed to the respective seller.
5. Contact Us: If you have any questions about our returns policy, please contact us at support@theliterarylounge.co.za. We are here to help and ensure your satisfaction.
Thank you for your purchase and for understanding our returns policy.
